MANCODE / МЕНКОД ЕООД (“we”, “us”, “our”) operates the website mancode.bg and is committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.

1. Who we are

The data controller is MANCODE / МЕНКОД ЕООД, EIK 208752526.
Registered office address: [insert company address].
Contact email: [insert email].
Телефон: [insert phone].

Privacy PoliПолитика за поверителностcy for MANCODE / МЕНКОД ЕООД

2. What data we collect

We may collect the following information:

  • Name and surname.
  • Email address.
  • Phone number.
  • Billing and delivery address.
  • Order details.
  • Payment-related information, processed securely by our payment providers.
  • Technical data such as IP address, browser type, and cookies.

3. Why we use your data

We use your personal data to:

  • Process and deliver your orders.
  • Provide access to your eBook purchase.
  • Send order confirmations and important service messages.
  • Handle payments, refunds, and customer support.
  • Comply with legal and accounting obligations.
  • Improve website performance and user experience.

4. Legal basis for processing

We process your data based on:

  • Contract performance, when you place an order.
  • Legal obligations, such as accounting and tax requirements.
  • Legitimate interests, such as improving our services and preventing fraud.
  • Your consent, where required, especially for marketing cookies or newsletters.

5. Payments and delivery

Online card payments are processed securely by Stripe, and we do not store full card details on our servers. Physical books are delivered in Bulgaria through Econt or Speedy, based on the delivery method selected during checkout. Cash on delivery may be available for physical orders, depending on the chosen courier service.

6. Data sharing

We may share your data only with:

  • Payment processors.
  • Courier companies.
  • Accounting and legal service providers.
  • IT and website service providers.

We do not sell your personal data to third parties.

7. Data retention

We keep your data only for as long as necessary to fulfill the purposes described in this policy or as required by law.

8. Your rights

You have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion of data where legally possible.
  • Restrict or object to certain processing.
  • Request data portability.
  • Withdraw consent where processing is based on consent.

9. Cookies

Our website may use cookies to improve functionality, analyze traffic, and support marketing activities. You can manage cookie settings through your browser.

10. Contact us

If you have questions about this Privacy Policy or your personal data, you can contact us at [insert email].

Общи условия

Terms and Conditions for MANCODE / МЕНКОД ЕООД

These Terms and Conditions govern the use of mancode.bg and all purchases made through the website. By accessing the website or placing an order, you agree to these terms.

1. General information

The website is operated by MANCODE / МЕНКОД ЕООД, EIK 208752526.
These terms apply to the purchase of:

  • eBook version.
  • Physical book version.

2. Products

The book is offered in two formats: digital (eBook) and physical copy. Product descriptions, prices, and availability are shown on the website and may be updated at any time.

3. Orders

By placing an order, you confirm that the information you provide is accurate and complete. After submitting an order, you will receive an order confirmation by email.

4. Digital products

The eBook is delivered electronically after successful payment. Once the digital file is delivered or made available for download, the order is considered fulfilled.

5. Physical delivery

Physical books are shipped within Bulgaria by Econt or Speedy to the customer’s address or courier office, depending on the chosen option. Delivery times may vary depending on the courier and destination.

6. Payment methods

We accept:

  • Online card payment via Stripe.
  • Cash on delivery for physical orders, where available.

Stripe is used as the card payment provider and processes payments securely. Cash on delivery is supported through courier services such as Econt and Speedy, subject to their delivery rules.

7. Prices

All prices displayed on the website are in [BGN/EUR – choose one] and include applicable taxes unless stated otherwise. Delivery costs are shown during checkout.

8. Right of withdrawal

If legally applicable, the customer may have the right to withdraw from the purchase within the statutory period, except for digital content once delivery has started with prior consent and acknowledgment that the right of withdrawal may be lost.

9. Returns and complaints

For physical books, complaints may be submitted in case of damage, incorrect delivery, or manufacturing defects. The condition and deadlines for returns depend on applicable consumer protection law.

10. Intellectual property

All content on the website, including text, images, branding, and product materials, belongs to MANCODE / МЕНКОД ЕООД or its licensors and may not be copied or used without permission.

11. Limitation of liability

We are not liable for delays caused by courier services, payment providers, technical outages, or circumstances beyond our reasonable control.

12. Changes to the terms

We may update these Terms and Conditions at any time. The updated version will be published on this page with a revised date.

13. Contact

For questions about these Terms and Conditions, contact us at [insert email].